Helpful Topics/Zoo Paradise/Troubleshooting

Install Flash debugger to help Troubleshoot

Angela N
posted this on July 16, 2010 03:22

Would you like to help us troubleshoot?

Adobe has made available a debugger program that users can install. Any time your flash player has any sort of error you'll receive a popup notice telling you about the error. These error messages are very valuable to us to help us fix any glitches in the game.

Navigate to:
http://www.adobe.com/support/flashplayer/downloads.html

and then scroll to the section called:
"Adobe Flash Player 10 — Debugger Versions (aka debug players or content debuggers)"

there are various versions of the debugger available for your particular browser. Download the correct one and then reopen your browser. When you right click on Happy Aquarium you'll see a word "debugger" greyed out. This lets you know that you have installed the debugger correctly.

During normal use of the game you will not notice any difference. Occasionally you'll get a pop up with an error message. We'd like you to report those error messages here in the Bug Forum. (You don't need to speak the techy talk, just copy & paste any error you get and post it in a new topic, and our developers will decipher it!)
Doing so will help our technicians zero in on any issues we're experiencing.

Thanks in advance to any users who wish to help with this.

If you use Internet explorer, get this one:
Download the Windows Flash Player 10 ActiveX control content debugger
(for IE) (EXE, 2.12 MB)
http://download.macromedia.com/pub/flashplayer/updaters/10/flashplayer_10_ax_debug.exe


If you use Firefox, get this one:
Download the Windows Flash Player 10 Plugin content debugger (for Netscape-compatible browsers) (EXE, 2.09 MB)
http://download.macromedia.com/pub/flashplayer/updaters/10/flashplayer_10_plugin_debug.exe

If you use a Mac, get this one:
Download the Macintosh Flash Player 10 Plugin content debugger (Intel-based Macs) (ZIP, 6.31 MB)
http://download.macromedia.com/pub/flashplayer/updaters/10/flashplayer_10_plugin_debug.dmg

 
Topic is closed for comments