Helpful Topics/Top Girl/Troubleshooting

Top Girl Android Troubleshooting Guide

Grace Jones
posted this on November 22, 2011 04:11 PM

Hi,

If you are having problems with Top Girl, first please Check for updates in the My Apps list.

Launch the Market app from your mobile device, press the Menu button and tap My Apps. Locate Top Girl and tap Update.

If you are still having trouble please try clearing your devices cache:

Clear the cache.

Tap the Menu button on your device and select Settings. 

Tap Applications

Tap Manage Applications and select the app.

Tap Clear Cache and launch the app again.

 

If that doesn't work, please try restarting your device:

Push and hold your power button until the menu Power Options appears.

Tap Restart to Close all apps and restart your phone

 

If you are still having trouble, please contact our support team for more help. Please avoid deleting the App as it is located on your device and you will lose all of your progress with it and will have to start over from the beginning. 

In some instances, it may be necessary to know the Firmware version of your device:

 

Tap Settings

Tap About Phone

Tap Software Information

 
Topic is closed for comments