James Williams
posted this on November 04, 2011 11:03
If you're experiencing issues with Tower Town, then there are a few steps you can take before contacting Crowdstar Support:
Tower Town is compatible with:
Our development team constantly work on Tower Town to make it better for you, and so we release updates periodically. To update your version of Tower Town, please do the following:
1) On your Apple device select 'App Store',
2) Select 'Updates', and check if Tower Town is listed - if it is, proceed to Step 3. If it is not listed, proceed to the next Section
3) Select 'Tower Town'
4) Select 'Update'
After updating, you should always restart your device. This will basically 'refresh' your device, like having a small sleep :)

To restart your device, please do the following:
1) Press and hold the Sleep/Wake button (top of your device) for a few seconds until the red "slide to power off" slider appears, and then slide the slider
2) Press and hold the Sleep/Wake button until the Apple logo appears
3) Start up Tower Town and see if the issue persists.

If this doesn't fix the issue, you can also do the following:
4) Press and hold the Sleep/Wake button (Top of the Device) and the Home button (Front of the Device) together for at least ten seconds, until the Apple logo appears.
If you tried all the above steps and are still having an issue with Tower Town, don't worry - you can just send in a ticket to Crowdstar Support!
Just visit http://support.crowdstar.com/home and select 'Submit Bug Report'. You will need to select 'Tower Town' as your game, and the more detail you can give us in your report, the easier it is for us to help you.
Also, if you can include what steps you've already taken, that would be great too.
Thanks! :)